{"id":1284,"date":"2025-01-09T17:00:00","date_gmt":"2025-01-09T17:00:00","guid":{"rendered":"https:\/\/www.contractcosting.com\/?page_id=1284"},"modified":"2025-01-09T17:00:05","modified_gmt":"2025-01-09T17:00:05","slug":"support","status":"publish","type":"page","link":"https:\/\/stage1.tms-scotland.com\/autodesk\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” custom_margin=”25px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_text_align_tablet=”center” header_2_text_align_phone=”” header_2_text_align_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”]

Autodesk Software Support<\/h2>\n

When you purchase Autodesk software support you get access to our dedicated team of product specialists, providing telephone, email and online support.<\/p>\n

Our team have industry experience and go above and beyond to help resolve any issues in a timely manner.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/stage1.tms-scotland.com\/autodesk\/wp-content\/uploads\/sites\/4\/2020\/11\/customer-2533659_1920.png” title_text=”Support Technician” align=”center” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” max_height=”250px” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” module_class=”custom_row” _builder_version=”4.16″ _module_preset=”default” custom_margin=”-30px||0px||false|false” custom_padding=”0px||0px||false|false” custom_css_main_element=”align-items:center” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ module_class=”second-on-mobile” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

TMS Services<\/h2>\n

\u2022 Telephone Support (available during normal office hours) – Call 01324 550 760<\/strong>
\u2022 Log a support ticket via our Customer Portal<\/a><\/span>
\u2022 Email support autodesk.support@tmscadcentre.com<\/a><\/span>
\u2022 Remote Support – contact our Autodesk support team on 01324 550 760<\/strong> to arrange a remote session<\/p>\n

 <\/p>[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

Autodesk\u00a0Account<\/strong><\/h2>\n

To set up or access your Autodesk Account visit https:\/\/accounts.autodesk.com<\/a><\/p>\n

<\/span>To access Autodesk Online Knowlegebase (24\/7 support) visit https:\/\/www.autodesk.com\/uk\/support<\/a><\/span><\/p>\n

Autodesk Software Updates<\/strong><\/h2>\n

These are available for customers with licences covered by an active Autodesk software subscription.<\/p>\n

Updates for the latest Autodesk products can be accessed and downloaded via the Autodesk Products Update Page <\/a><\/span>within your Autodesk Account.<\/a><\/span><\/p>\n

 <\/p>[\/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”|–et_global_heading_font_weight|||||||” text_font_size=”25px” module_alignment=”left” global_colors_info=”{}” theme_builder_area=”post_content”]

Top Tips from the TMS Support Team<\/strong><\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_video src=”https:\/\/youtu.be\/x14ITTurc7U” image_src=”https:\/\/stage1.tms-scotland.com\/autodesk\/wp-content\/uploads\/sites\/4\/2024\/06\/Screenshot-2024-06-06-120732.png” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_video src=”https:\/\/youtu.be\/b2yoJNr0xfo” image_src=”https:\/\/stage1.tms-scotland.com\/autodesk\/wp-content\/uploads\/sites\/4\/2024\/06\/Screenshot-2024-06-06-113821.png” _builder_version=”4.25.1″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Autodesk Software Support When you purchase Autodesk software support you get access to our dedicated team of product specialists, providing telephone, email and online support. Our team have industry experience […]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1284","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAutodesk Support | TMS Autodesk Solutions | Contact our Support Team<\/title>\n<meta name=\"description\" content=\"TMS Autodesk Scotland comes with the support of a dedicated team of product specialists providing telephone, email and online support.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Autodesk Support | TMS Autodesk Solutions | 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